77apa Privacy Policy

77apa operates a safe and reliable online betting and casino platform for users in Bangladesh. This privacy policy ("Policy") applies to the 77apa website and all related services.

We give the highest priority to the privacy of your personal information. This policy explains what types of information we collect, why we collect it, how we use it, and what measures we take to protect your data.

If you have any questions after reading this policy, please contact our support team. Our support service is available 24 hours a day, 7 days a week in Bengali and English.

77apa may collect the following types of information:

2.1 Information You Provide

• Name, date of birth, and identity-related information (for account verification)
• Contact information — such as email address and mobile number
• Financial transaction information — details related to payment methods (bKash, Nagad, Rocket)
• Information you share when contacting the support team

2.2 Automatically Collected Information

• Device type, operating system, and browser information
• IP address and geographic location (at country level)
• Website usage patterns, page visit history, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Transaction verification information from payment providers
• Information received from relevant authorities for identity verification purposes
• Risk-related information received through fraud prevention services

77apa uses your personal information only for the following purposes:

3.1 Service Delivery & Operations

To register, verify, and manage your account; to ensure financial transaction processing (deposits and withdrawals); to determine your eligibility for bonuses and promotional offers; and to ensure the smooth operation of gaming services.

3.2 Security & Legal Compliance

To prevent fraud, money laundering, and other illegal activities; to ensure responsible gaming and prevent access by minors; and to maintain account security and prevent unauthorized access.

3.3 Communication & Support

This information is used to respond to your support requests; to send important account-related notifications; and to inform you about service updates and policy changes.

3.4 Service Improvement

Information may be used to analyze and improve user experience; to identify technical issues on the platform; and to provide personalized content and offers.

77apa does not sell your personal information to any third party. However, information may be shared on a limited basis in the following circumstances:

• Payment Providers: Information required to process transactions through bKash, Nagad, and Rocket is shared with the respective providers.
• Technology Service Providers: Information may be shared on a contractual basis with trusted technology partners for platform operation and maintenance.
• Legal Obligations: Information may be disclosed upon a court order or a lawful request from a competent authority.
• Security & Fraud Prevention: When required to investigate fraud or other illegal activities.
• Business Restructuring: In the event of a transfer or merger of 77apa's business assets, in compliance with applicable regulations.

In all of the above cases, we ensure that third parties follow equivalent privacy protection standards.

The 77apa website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the user experience.

5.1 Types of Cookies

• Essential Cookies: For login sessions, security, and core platform functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand website usage patterns and improve services.

You can control or delete cookies from your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

77apa adopts industry-standard technical and organizational measures to protect your personal information.

• SSL Encryption: All data transfers on the website are encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on secure and protected servers.
• Access Controls: Only authorized staff can access your information for necessary work purposes.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Password Hashing: Your password is never stored directly — it is kept in hashed form.

We acknowledge, however, that no transmission of information over the internet or electronic storage is completely secure. We are committed to ensuring maximum protection, but we cannot guarantee perfect security.

77apa retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Information required to provide services is retained for as long as your account remains active.
• Even after account closure, information may be retained for the time needed to meet legal obligations, resolve disputes, and enforce agreements.
• Financial transaction records are retained for the period specified under applicable regulations.
• Certain information may need to be retained for a longer period for fraud prevention purposes.

At the end of the specified period, your personal information is securely deleted or anonymized.

As a user of 77apa, you have the following rights regarding your own personal information:

8.1 Right to Access

You may request to know what information we hold about you. Once verification is complete, we will provide you with details of the stored information.

8.2 Right to Correction

If your personal information contains any errors or is incomplete, you may request a correction. Where applicable, you can update your information directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you may request deletion of your personal information. However, if there are legal obligations or legitimate interests, it may not be possible to delete all information.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes, particularly in the case of marketing communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected] or contact our support team via live chat.

77apa provides services only to individuals aged 21 or above. We do not knowingly collect or process personal information of any minor.

Age verification is in place at the time of account registration. If we have reason to believe that a minor's information has been stored in our system, we will immediately take steps to delete that information and the relevant account will be closed.

If you believe that a minor has created an account on 77apa, please notify us immediately.

77apa may use servers and technology infrastructure located in various countries. As a result, your information may be transferred outside of Bangladesh.

Wherever your information is processed, we ensure that the protection standards described in this privacy policy are maintained. Contractual safeguards are in place for international data transfers.

The 77apa website may contain links to third-party websites. These websites have their own privacy policies for which 77apa is not responsible.

We recommend that you carefully read the privacy policy of any third-party website before visiting it.

77apa reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• Via a pop-up notification when you log in to the platform

If you continue to use the platform after the updated policy comes into effect, you will be considered to have agreed to the new policy. We will always note the date of the latest update on this page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We will try to respond to your request as quickly as possible. Privacy-related requests are processed after proper verification — this is done for the security of your information.